White Label Cocktails Limited - Privacy Notice

White Label Cocktails Limited (WLC) is a UK registered business which produced premixed, ready to drink cocktails for a number on and off-trade customers.

Whenever we need to collect any of your data, we will let you at that point why we need to do so and what it will be used for, but this guide provides a useful overview of all of those situations and provides more detail on how we keep your data secure and up to date, how long we might hold it for, and what your rights are in relation to it.

WLC is committed to protecting your personal data and will use any personal or sensitive data we collect from you in line with the General Data Protection Regulations (GDPR).

Who is responsible for the data that WLC collects?

WLC is a Data Controller under the GDPR and is registered with the Information Commissioners Office

What data do we collect and what do we use it for?

We collect and store information related to our customers, prospects and suppliers for the purpose of providing services and managing commercial relationships.

The data we hold on individuals within the businesses with which we interact is consistent with the purpose of day-to-day account management and includes name, address, business position, telephone number and email address. We also maintain notes related to various transactions such as order fulfilment.

For customers placing orders online we collect information that allows us to take payment and to fulfil the order in accordance with our terms of business.

In addition to our own CRM, (Customer Relationship Management), system which is hosted within the EU, we use other common third-party business applications to run our business. From information provided by the application providers or from that which is in the public domain, these applications are either hosted within the EU or are subject to reciprocal agreements such as the ‘EU-US Privacy Shield’.

Unless we are required to comply with requests from organisations that have a legal right to demand any disclosure of data from us, or where we have evidence to assume that such disclosure is necessary to safeguard our business (such as fraud prevention), it is our general policy not share personal information outside of the company.

How can you update your data?

You can contact us at office@whitelabelcocktails.com at any time to update or correct the data we hold on you. Requested changes will be actioned within one calendar month of receiving your written instruction.

How long we will hold your data?

Our data retention policy is to review all data held on individuals at least every two years and remove data where we no longer have a legitimate reason to keep it.

Where you have withdrawn your consent for us to use your data for a particular purpose (e.g. unsubscribed from a mailing list) we may retain some of your data for up to two years in order to preserve a record of your consent having been withdrawn.

What rights do you have?

Under the GDPR, you have the following rights over your data and its use:

You also have rights related to portability and automated decision making (including profiling) although these are unlikely to apply to the data that we hold or the way that it is used.

All requests related to your rights should be made to the Data Protection Officer. We will respond within one month.

You can find out more about your rights on the Information Commission’s Office website at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

What will we do if anything changes?

If we make changes to our privacy statements or processes we will post the changes on our website. Where the changes are significant, we may also choose to email individuals affected with the new details. Where required by law, will we ask for your consent to continue processing your data after these changes are made.

Use of cookies

If you choose to access our websites at www.whitelabelcocktails.co.uk or www.whitelabelcocktails.com please be aware that these sites may use cookies to improve the user’s experience and provide essential functionality while visiting the website.

We use a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

A visit to a page on the websites noted above may create the following types of cookie:

Anonymous analytics and website performance cookies.

These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features or new functionality of the Website to see how our users react to them.

How do I turn cookies off?

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website.

All modern browsers allow you to change your cookie settings. You can usually find these settings in the 'options' or 'preferences' menu of your browser.

Version updated November 2022